GDPR Compliance

Crowned Cotton Design GDPR Compliance Statement

Crowned Cotton Design is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This statement outlines how we handle your personal information and your rights regarding your data.

What Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Order Information: Details of products purchased, order history, and payment information.
  • Communication Data: Records of any communication with us, including customer support inquiries.
  • Website Usage Data: Information about how you use our website, including IP address, browser type, and pages viewed.

How We Use Your Data

Your data is used for the following purposes:

  • Order Fulfillment: To process and deliver your orders, manage payments, and communicate with you about your orders.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Marketing Communications: To send you promotional emails and updates about our products, only if you have opted-in to receive such communications.
  • Website Improvement: To analyze website usage and improve our website's performance and user experience.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a Contract: To fulfill our contractual obligations to you when you make a purchase.
  • Consent: When you have given us explicit consent to process your data for specific purposes, such as marketing communications.
  • Legitimate Interests: For purposes such as fraud prevention, improving our services, and enhancing the security of our website.

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request a copy of your data in a commonly used format to transfer it to another service.
  • Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
  • Right to Withdraw Consent: If you have provided consent for processing, you have the right to withdraw it at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions or concerns about our GDPR compliance or wish to exercise any of your rights, please contact us:

  • Email: crownedcottondesign@outlook.com
  • Phone: +356 7994 7950
  • Address: Crowned Cotton Design, 3, Ardesia Flt 4, Triq il-Fuħħar l-Aħmar, L-Imġarr MGR 2058, Malta

We take your privacy seriously and will respond to your requests promptly.